Terms and Conditions — Oz Vapes One Australia

Terms and Conditions Welcome to Oz Vapes One Australia (“we,” “us,” “our,” or “the Company”), accessible at ozvapesone.com. These Terms and Conditions govern your access to and use of our website and any purchase you make through it. By browsing our site, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

 Eligibility and Age Verification

Our products are intended solely for adults aged 18 years or older. By using this website, you confirm that:

• You are at least 18 years of age.
• You are legally permitted to purchase and use vaping products in your state or territory.
• Any information you provide during account creation or checkout is accurate and current.

We reserve the right to request proof of age at any point, and to refuse or cancel any order where age cannot be verified.

 Nicotine Products and Regulatory Compliance

Nicotine-containing vaping products are regulated in Australia under the Therapeutic Goods Administration (TGA) framework. Depending on the applicable rules at the time of your order, purchasing nicotine vaping products may require a valid prescription or other proof of authorisation. It is your responsibility to ensure you meet all legal requirements in your state or territory before ordering. We may request supporting documentation and reserve the right to decline any order that does not meet applicable regulatory requirements.

Nicotine is an addictive chemical. Our products are not intended for use by non-smokers, minors, pregnant or breastfeeding individuals, or anyone with a heart condition or other relevant health concern. If you are unsure whether these products are appropriate for you, consult a medical professional before purchasing.

Products and Pricing

We make reasonable efforts to display accurate product descriptions, images, flavours, and pricing. However:

• Product availability, packaging, and flavour selection may change without notice.
• Prices are listed in Australian Dollars (AUD) and may be updated at any time before an order is confirmed.
• In the event of a pricing or listing error, we reserve the right to cancel or amend an order and will notify you promptly.

 Orders and Payment

By placing an order, you are making an offer to purchase, which we may accept or decline at our discretion — for example, due to stock issues, suspected fraud, or failure to meet age or regulatory requirements. Payment must be received in full before dispatch. We use third-party payment processors and do not store your full payment card details on our servers.

Shipping and Delivery

We aim to dispatch orders promptly, typically within one business day, with delivery timeframes varying by location across Australia. While we take care to package all orders discreetly, we are not responsible for delays caused by couriers, customs, incorrect delivery details provided by the customer, or circumstances outside our reasonable control.

Returns, Refunds, and Faulty Goods

Due to the nature of vaping products and hygiene considerations, opened or used items generally cannot be returned unless faulty. If a product arrives damaged, faulty, or incorrect, please contact us within [insert number] days of delivery with photographic evidence and your order number, and we will assess the issue in line with your rights under the Australian Consumer Law.

Health and Safety Disclaimer

Vaping products carry inherent risks, including but not limited to nicotine addiction and potential health effects that are still being studied. You accept these risks by choosing to purchase and use our products. We strongly encourage responsible use and recommend seeking independent medical advice regarding vaping and nicotine use.

 Intellectual Property

All content on this website — including logos, product descriptions, images, and layout — is owned by or licensed to Oz Vapes One Australia and may not be copied, reproduced, or distributed without our written permission.

Limitation of Liability

To the maximum extent permitted by law, Oz Vapes One Australia is not liable for any indirect, incidental, or consequential damages arising from your use of this website or our products. Nothing in these Terms excludes any consumer guarantees or rights that cannot be lawfully excluded under the Australian Consumer Law.

 Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our practices or legal obligations. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of Australia. Any disputes arising from your use of this website will be subject to the exclusive jurisdiction of Australian courts.

 Contact Us

If you have any questions about these Terms and Conditions, please reach out via our Contact page or email us directly.